Not just order management.Your whole operation.
Most tools plug into the middle of your business — orders in, shipments out. EcomDrive runs the whole merchant journey: the ad that wins the customer, the Messenger reply, the confirmation call, the courier handover, the return, and the AI analysis that makes the next one better.
Trusted by Bangladeshi merchants running F-commerce, COD and multi-courier operations.
Total Orders: 11
WEB (7)
18,650
CUSTOM_SOURCE (1)
6480
Total Orders: 8
Total Value: ৳5,539
Order Counts
Orders created vs sent to courier in the last 30 days
Created
2,671
Sent to Courier
2,690
One system, every part of the journey
EcomDrive plugs into the tools you already sell, talk and ship with — so the data never splits across four dashboards.
Marketing
Storefronts
Conversations
Courier & fulfillment
Switch couriers, add a 3PL, or bring your own stack — REST API and webhooks included on every integration.
The real merchant journey
An order doesn't start at the order.It starts at the ad.
In Bangladesh, most sales come from F-commerce and social conversations, most orders are COD, and the quality of the confirmation call decides the return rate. The steps before the order determine how profitable the steps after it will be.
A typical OMS
Enters in the middle — steps 4 and 5. Everything before and after lives in someone else's tool, and the context breaks at every handover.
EcomDrive
Connects all seven steps — before, during and after the order — so one customer record follows the sale from the first ad impression to the follow-up after delivery.
One record, end to end
Every order carries
its whole history.
Which ad brought the customer. What was said in the inbox. How the confirmation call went. Which courier took it, and whether it came back.
Spend is attributed to delivered orders — not just placed ones. In a COD market, that difference is your margin.
Orders and stock, wired into everything else.
Every channel in one queue, with live inventory behind it — and each order still carrying the conversation and the call that produced it.
Learn moreThe call that confirms the order.
A full PBX — softphone, routing, call groups, recording — built inside the order screen. Talk time, attempts, confirmations and missed calls are counted for you, per agent, automatically.
Learn moreদাম কত? আর ডেলিভারি কবে পাবো?
AI drafted replyOrder #9188 এখনো আসেনি
Linked to order #9188Inbox করলাম আপু
2 previous ordersEvery thread opens with the customer's order history, address and previous notes already attached.
One inbox. Agents that act.
Messenger, WhatsApp and page comments land in one place, attached to the customer record. AI agents draft replies, transcribe every call and flag what your team missed — inside the workflow, not in a report.
Learn moreKnow which ad actually gets delivered.
Meta, Google Ads and TikTok data joined to confirmation, courier and delivery outcomes. In a COD market, a placed order is not revenue — a delivered one is.
Learn moreHonest comparison
An order management tool, oran operating system?
This isn't about which product is better — it's about scope. Some platforms centralise your orders and take fulfillment off your hands, and for some businesses that is exactly the right answer. EcomDrive is built for the other case: when you want the whole operation, and the freedom to choose your own logistics partners.
| Area | Typical OMS + fulfillment service | EcomDrive 360° OS |
|---|---|---|
| Core model | Order management plus a dedicated fulfillment service | 360° ecommerce business operating system |
| Order management | Centralised order and inventory workflow | Order management connected to the whole operation |
| Fulfillment | One provider runs your warehousing and delivery | Your couriers, your 3PL — swap partners without switching systems |
| Call center | Usually a separate tool, if any | Integrated PBX tied to customers, orders and agent performance |
| Messaging | Basic customer-management capability | Omnichannel inbox joined to order and conversation history |
| AI | Reporting and inventory insight | Agents that work inside calls, conversations and workflows |
| Marketing platform | Not part of the proposition | Deep Meta, Google Ads and TikTok integration |
| Automation | Mostly order and fulfillment automation | Cross-functional, from first ad to post-delivery follow-up |
| Best for | Businesses that want an OMS plus outsourced fulfillment | Businesses that want to run and scale everything in one ecosystem |
Stay with an OMS if…
- · Centralised order management is genuinely your only gap
- · You want one provider to own warehousing and delivery
- · You're happy running marketing, messaging and calls in separate tools
Choose EcomDrive if…
- · You want marketing, sales, support, operations and fulfillment in one system
- · Your call center and inbox should be attached to the order, not beside it
- · You want AI agents and automation doing real work
- · You want the freedom to pick and switch courier and fulfillment partners
Command center
All the data in one place
because it's one system.
When orders, calls, stock and couriers live in the same database, you stop reconciling spreadsheets and start making decisions.
Stock is held the moment a call is confirmed — not when the courier picks up.
The full stack
Twelve systems most merchantsbuy separately
Each one is useful alone. Together, in one database, they change how the business runs.
From merchants
What changes when it's one system
“We were running ads in one place, the inbox in another, and confirmation calls on personal SIMs. Nobody could tell me which campaign was actually getting delivered. Now that answer is on one screen.”
“The call center being inside the order screen is the whole thing. Our agents stopped copy-pasting numbers, confirmation time dropped, and I can finally see who is actually calling and who is not.”
EcomDrive Journal
ই-কমার্স অপারেশন নিয়ে কাজের কথা
অর্ডার, কল সেন্টার, মেসেজিং, অটোমেশন আর ফুলফিলমেন্ট — বাংলাদেশি মার্চেন্টদের জন্য বাস্তব গাইড।
EcomDrive বনাম Nuport: Order Management, Fulfillment নাকি 360° Ecommerce Operation?
OMS আর dedicated fulfillment-এর সঙ্গে connected call center, messaging, AI, marketing এবং পুরো ecommerce operation-এর পার্থক্য।
আর্টিকেলটি পড়ুনStop stitching tools together.Run one system.
Tell us how your operation works today — ads, inbox, calls, couriers and all — and we'll show you exactly what moves into EcomDrive and what stays where it is.
Book a workflow review