RedX courier integration
Book RedXstraight from the order in EcomDrive — after the confirmation call, next to the customer's call history — and run it alongside your other couriers, routed by zone, cost, speed or courier performance.
What the RedX integration does in EcomDrive
EcomDrive integrates with RedX and other Bangladeshi couriers — Pathao, Steadfast, Paperfly, Carrybee, eCourier — plus third-party fulfillment partners. You keep your own RedX merchant account; EcomDrive is the operations software where the order is confirmed, booked and followed through to delivery or return.
You are never locked into one logistics provider. When the numbers change, you move the volume.
Comparing RedX with other couriers? See Pathao vs Steadfast vs RedX (in Bangla, with an English summary).
In EcomDrive
- Book RedX straight from the order
- Routing rules by zone, cost, speed or courier performance
- Side-by-side delivery rate and RTO comparison per courier
- COD reconciliation against courier settlements
- Automations triggered by a courier status change
- Third-party fulfillment and warehouse partner support
How setup works
General guidance — each courier controls its own merchant panel, and menus can change. EcomDrive support can help you connect.
Have an active RedX merchant account
EcomDrive doesn’t run its own couriers, so parcels move under your own RedX account and its rates.
Get your API credentials
Get API access from RedX — its developer API page explains how.
Connect them in EcomDrive
Add the credentials in EcomDrive’s courier settings, or ask EcomDrive support to connect RedX for you. Activation of your integrations, couriers included, is part of the one-time onboarding at signup.
Book from confirmed orders
Confirm the order with the customer first, then book RedX from the order.
Why book RedX only after a confirmation call
In a cash-on-delivery market, a cancelled order costs almost nothing, while a returned parcel costs courier charges, packing, time and the ad spend behind it. The step before booking matters most: confirm the order with the customer, then hand it to RedX.
In EcomDrive, duplicate and suspicious orders are flagged before dispatch, agents call from the order screen in one click with the integrated call center add-on, and stock is reserved the moment a call confirms the order. See how it works on the order confirmation calls page, or read the Bangla guide to reducing fake COD orders.
বাংলায়: EcomDrive-এ RedX কুরিয়ার ইন্টিগ্রেশন
EcomDrive-এ কনফার্ম হওয়া অর্ডার থেকেই সরাসরি RedX-এ পার্সেল বুক করা যায়। Pathao, Steadfast, RedX, Paperfly, Carrybee ও eCourier একসঙ্গে চালানো যায়, আর এলাকা, খরচ, গতি বা কুরিয়ারের পারফরম্যান্স অনুযায়ী রাউটিং রুল রাখা যায়। প্রতিটি কুরিয়ারের ডেলিভারি রেট ও RTO পাশাপাশি দেখা যায়, আর COD-এর হিসাব কুরিয়ার সেটেলমেন্টের সঙ্গে মেলানো যায়।
সংযোগের জন্য আপনার নিজের RedX মার্চেন্ট অ্যাকাউন্ট লাগবে। RedX-এর মার্চেন্ট প্যানেল থেকে API তথ্য নিয়ে EcomDrive-এর কুরিয়ার সেটিংসে যোগ করুন, অথবা EcomDrive সাপোর্টকে জানান—তারা সংযোগে সাহায্য করবে। ডেলিভারি চার্জ RedX নিজে ঠিক করে; EcomDrive কুরিয়ার চার্জ নির্ধারণ করে না।
কুরিয়ার বুক করার আগে অর্ডার কনফার্ম করে নিন। কীভাবে করবেন, দেখুন অর্ডার কনফার্মেশন কল পেজ এবং ফেক অর্ডার কমানোর উপায় গাইড।
RedX integration FAQ
Courier rates, panels and tools belong to RedX; links go to RedX's own pages.
How do I get RedX API access?
RedX publishes its developer API information at redx.com.bd/developer-api. You need an active RedX merchant account; RedX provides the API access, and EcomDrive support can then help you connect it.
What is RedX’s delivery charge?
RedX sets its own delivery charges. See RedX or your RedX merchant account for current rates.
How do I track a RedX parcel?
Use RedX’s parcel tracking page or your RedX merchant account. Inside EcomDrive, a courier status change can trigger an automation, and each courier’s delivery rate and RTO are compared side by side.
Does EcomDrive set courier charges?
No. EcomDrive is software, not a courier, and it doesn’t run its own couriers or warehouses. Each courier sets its own delivery and return charges, and the rates on your own courier account apply.
Can I use RedX alongside other couriers?
Yes. EcomDrive integrates with Pathao, Steadfast, RedX, Paperfly, Carrybee, eCourier and more, plus third-party fulfillment partners. Routing rules can send orders by zone, cost, speed or courier performance, and you can switch or add a partner without changing systems.
Related
Official RedX links
RedX is a trademark of its respective owner. EcomDrive is an independent software platform; this page explains how EcomDrive works with your own RedX merchant account and makes no claim of partnership with RedX.