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Terms and Conditions

Last updated: December 28, 2024

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Ecomdrive application and services (the "Service") operated by Ecomdrive ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Service Description

Ecomdrive provides an e-commerce management platform that includes:

  • Order management and tracking
  • Inventory management
  • Courier integration (Pathao, Steadfast, RedX, etc.)
  • Payment processing via bKash
  • Business analytics and reporting
  • Customer relationship management

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Payment Terms

Certain features of the Service may be offered for a fee. You agree to pay all fees and charges associated with your account on a timely basis and with a valid payment method. If your payment method is declined, we reserve the right to suspend or terminate your access to the Service.

All fees are exclusive of taxes, and you are responsible for paying all applicable taxes related to your use of the Service.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Ecomdrive and its licensors. The Service is protected by copyright, trademark, and other laws of Bangladesh and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Ecomdrive.

6. User Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service for the purpose of operating and providing the Service to you.

7. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Service for any illegal purpose or in violation of any laws
  • Attempting to gain unauthorized access to the Service or its related systems
  • Interfering with or disrupting the Service or servers connected to it
  • Transmitting any viruses, worms, or other malicious code
  • Impersonating another person or entity
  • Collecting or tracking personal information of other users
  • Engaging in any conduct that restricts anyone's use of the Service

8. Limitation of Liability

In no event shall Ecomdrive, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us via WhatsApp at +880 1987 359529.