Three tiers.Pick your size.
Every tier includes the same capabilities — what changes is how many orders you get and what each one costs. Slide to the volume you actually run; the rate stays the same inside a tier.
Startup
For a store finding its feet.
- Order & inventory management
- Trackflow — a dedicated tracking plugin for WooCommerce, built for the Bangladeshi market and landing pages
- Automation builder — visual, no code
- Meta, Google Ads & TikTok integration
- Stock control & multi-warehouse routing
- Courier integrations & 3PL fulfillment
- AI agents — call & conversation analysis
- Analytics, accounting & HRM
- Integrated call centerAdd-on
- Omnichannel inbox — Messenger, WhatsApp & commentsComing soon
Growth
For steady, high-volume order flow.
- Order & inventory management
- Trackflow — a dedicated tracking plugin for WooCommerce, built for the Bangladeshi market and landing pages
- Automation builder — visual, no code
- Meta, Google Ads & TikTok integration
- Stock control & multi-warehouse routing
- Courier integrations & 3PL fulfillment
- AI agents — call & conversation analysis
- Analytics, accounting & HRM
- Integrated call centerAdd-on
- Omnichannel inbox — Messenger, WhatsApp & commentsComing soon
Enterprise
Buy the year up front — nothing expires at month end.
Your order limit resets once a year, not every month. One payment buys the whole year of credit, and unused credit carries forward for the full 12 months. An active base subscription is required alongside the wallet; we quote that with you.
- Order & inventory management
- Trackflow — a dedicated tracking plugin for WooCommerce, built for the Bangladeshi market and landing pages
- Automation builder — visual, no code
- Meta, Google Ads & TikTok integration
- Stock control & multi-warehouse routing
- Courier integrations & 3PL fulfillment
- AI agents — call & conversation analysis
- Analytics, accounting & HRM
- Integrated call centerAdd-on
- Omnichannel inbox — Messenger, WhatsApp & commentsComing soon
The card above moves with you. Running more than 3,330 orders a month? Enterprise buys a year of credit at a lower rate — the ladder is in the third card.
A one-time onboarding fee of ৳1,000 applies at signup·Integrated call center is a separate add-on·Move between tiers at any time
Integrated Call Center
Not every merchant confirms orders by phone, so we don't build the cost into everyone's plan. The call center is priced separately and switched on when you want it — on any plan, at any time.
- Softphone in the browser — no PBX hardware
- One-click dial from any order screen
- Call routing, call groups and recording
- Per-agent attempts, talk time and confirmations
- Automatic missed-call and ignored-call tracking
- AI call transcription and analysis
Add-on pricing
Quoted against your plan, team size and call volume. Enterprise is priced differently from the standard plans.
Get call center pricingAlready on a plan? Add it without changing your subscription.
Frequently asked questions
Including the ones where the honest answer is “maybe we are not the right fit”.
Do you run the warehouse and delivery yourselves?
No — and that is deliberate. EcomDrive integrates with every major Bangladeshi courier and supports third-party fulfillment partners, so you pick your logistics providers and change them whenever the numbers say you should. If you would rather hand warehousing and delivery to a single company, a dedicated fulfillment provider may suit you better, and we will say so.
Is the integrated call center included in these prices?
No. The call center is a separate add-on, billed on top of your plan, because not every merchant confirms orders by phone. You choose whether to switch it on, and you can add it at any time. Add-on pricing depends on your plan and differs for Enterprise — talk to us and we will quote it against your team size and call volume.
Does the call center add-on need a PBX box or special hardware?
No. Agents call and receive from the browser or the EcomDrive app — softphone, call routing, call groups and recording included. There is nothing to install and no separate call center software to buy.
What is an order credit, and when is one used?
Every plan is a bucket of order credit. One credit is consumed the first time a unique order enters EcomDrive — not when it ships, and not once per status change. If that order is later cancelled or returned, the credit is not given back, because the work of processing it has already happened.
Does unused order credit carry over to next month?
On Startup and Growth, no — credit is sized to a 30-day cycle and resets when the package renews, so pick the package that matches a normal month rather than your best one. Enterprise works the other way: the wallet is bought once and the limit resets yearly, not monthly, so a slow month costs you nothing.
How is Enterprise different from Startup and Growth?
Enterprise is a 12-month order wallet rather than a monthly package. You buy a year of credit up front, the order limit resets once a year instead of every month, and the rate per order falls as the wallet grows — from ৳1.36 on Flex down to ৳0.98 on Prime, which is 28% below the Growth rate. It runs alongside an active base subscription, which we quote against your operation.
What is the one-time onboarding fee?
It covers account setup, team training, and activation of your integrations — storefronts, ad accounts, messaging channels and couriers. It is paid once, at signup.
Which channels and couriers are supported?
Storefronts: Shopify, WooCommerce, Laravel and custom sites, with Daraz coming soon. Marketing: Meta, Google Ads and TikTok. Messaging: Messenger, WhatsApp and Facebook comments. Couriers: Pathao, Steadfast, RedX, Paperfly, Carrybee, eCourier and more, plus third-party fulfillment partners.
Do the cheaper packages have fewer features?
No. Every capability is in every package, on every tier — orders and inventory, Trackflow tracking, the automation builder, ad integrations, stock control, courier and 3PL connections, AI agents, and analytics with accounting and HRM. What changes between packages is how many orders you get and what each one costs. Two exceptions: the integrated call center is billed separately as an add-on, and the omnichannel inbox is still on the way.
Do I have to move everything at once?
No. Most merchants start with orders and the inbox, add the call center add-on once the team is comfortable, and connect ad accounts last. The point of an operating system is that each piece makes the next one more useful — not that you switch overnight.
Is there a trial?
No free trial — a 7-day refund instead. Start on whichever package fits, and if EcomDrive is not right for your operation within the first 7 days, we refund your payment. If you would rather see it running before committing, book a guided demo and we will walk it through on your own numbers.
Not sure which plan fits?
Tell us your monthly order volume, how many people take calls, and which channels you sell on. We will point you at the right plan — or tell you to start smaller.
Book a free consultation